Women's Health and Wellbeing Barwon South West does not provide medical, counselling or response services. If you are needing a service of this type, please see the information below.

If you are in immediate danger call 000.

General Support and Information

Women’s Information and Referral Exchange (WIRE) (www.wire.org.au)
1300 134 130 (9am to 5pm Monday to Friday except public holidays)
Free, confidential information and referral service for Victorian women. Information on any issue including housing, money, and relationships.


Violence against Women

1800RESPECT (www.1800respect.org.au)
1800 015 188
24-hour service providing confidential telephone and online information, counselling and support for people experiencing impacts of sexual assault or family violence.

Safe Steps: Family Violence Response Centre (www.safesteps.org.au)
1800 737 732
24-hour support for women and children experiencing family violence risk including risk assessment, safety planning, referral and safe house accommodation.

Men’s Referral Service (www.ntv.org.au)
1300 766 491  (8am to 9pm Monday to Friday, 9am to 6pm Saturday and Sunday)
Support, referral and information for men who wish to take responsibility for their violent behaviour.
Northern Integrated Family Violence Services (NIFVS)
The ‘Getting help’ page on NIFVS’ website provides an extensive list of family violence response services and contact details.


Sexual Violence

Sexual Assault & Family Violence Centre (www.safvcentre.org.au)
1800 806 292 (24 hour Crisis Line)
1800 015 188 (24 hour Safe Steps Line)
Sexual assault counselling, support, crisis care and advocacy.

CASA House
(03) 9635 3610 (24 Hours, 7 Days a Week)
Sexual assault counselling, support, crisis care and advocacy.


1800 My Options
1800 696 784
 (10am to 4pm Monday to Friday)
Free and confidential Victorian statewide information and referral service.

Family Planning Victoria
1800 013 952
Includes information about unplanned pregnancy choices.
Clinics: Action Centre, Level 1, 94 Elizabeth St, Melbourne, or Ground floor, 901 Whitehorse Rd, Box Hill.

Royal Women’s Hospital (the Women’s)
(03) 8345 3045
 (Metropolitan callers)
1800 442 007 (Rural callers)
Includes information about sexual and reproductive health, female genital cutting, and unplanned pregnancy choices.

Melbourne Sexual Health Centre
1800 032 017

580 Swanston Street, Carlton (part of Alfred Health).

BreastScreen Victoria
13 20 50

Cancer Council
13 11 20

Cervical screening, formerly called pap test.

Sexual and Reproductive Health


Female Genital Cutting / Female Circumcision

FARREP Workers (work with women affected by female genital cutting)
8345 3058
Information about female genital cutting.

African Women’s Clinic
Information about female genital cutting.
(03) 8345 3037 to make an appointment at the Royal Women’s Hospital.
1800 442 007 (rural callers) to make an appointment.


Gambler’s Help
1800 858 858

Free, confidential information, advice and counselling for people with gambling problems and those who care about them.

Gambling